Greg Austin: A Distinguished Career in the Automotive Industry at RUSNAK/Westlake
In the competitive and fast-evolving world of automotive sales and management, few professionals have demonstrated the kind of dedication, consistency, and leadership that define Greg Austin. Based in Thousand Oaks, California, Greg Austin has become a recognized figure in the luxury automotive sector through his long-standing role at RUSNAK/Westlake. His journey is a testament to commitment, customer service excellence, and a deep understanding of the industry’s dynamics.
Greg Austin Thousand Oaks – A Local Leader with Global Standards
Thousand Oaks, a thriving city in Ventura County, is home to many respected business leaders, but Greg Austin’s name stands out in the local automotive community. As a resident and professional in the area, he has played an integral role in connecting customers with premium automotive brands while upholding high ethical and service standards. His reputation in Thousand Oaks reflects both his deep local roots and his ability to operate with the professionalism expected of a global luxury dealership network.
Professional Experience – Over Three Decades in Automotive Excellence
Early Career and Entry into the Automotive Industry
Greg Austin began his journey in the automotive industry in the early 1990s. His passion for vehicles and customer service led him to a position as a Sales Brand Specialist in September 1992. Over the years, this role honed his skills in product knowledge, client relations, and sales strategy, giving him a strong foundation in both retail and luxury brand management.
RUSNAK/Westlake – Business Manager
In September 2000, Greg Austin advanced to the position of Business Manager at RUSNAK/Westlake, a title he has proudly held for more than 25 years. In this capacity, Greg oversees key aspects of dealership operations, including financing, contracts, customer satisfaction, and compliance with dealership policies. His longevity in the role is a reflection of both his personal commitment and the dealership’s trust in his expertise.
Rusnak Auto Group – A Long-Term Commitment
Greg’s tenure with the Rusnak Auto Group spans over 33 years, making him one of the most experienced and trusted professionals within the company. Throughout his career, he has witnessed the automotive industry evolve with technological advancements, shifting consumer expectations, and changing economic landscapes. His adaptability and forward-thinking mindset have allowed him to remain an asset to the organization through each phase of its growth.
About RUSNAK/Westlake and the Rusnak Auto Group
RUSNAK/Westlake – A Premier Luxury Automotive Destination
RUSNAK/Westlake is part of the prestigious Rusnak Auto Group, a name synonymous with luxury, performance, and customer satisfaction in Southern California. The Westlake Village and Thousand Oaks locations feature elite automotive brands such as Audi, Porsche, Volvo, and others, catering to discerning clients who expect nothing short of excellence.
Rusnak Auto Group – History and Reputation
Founded decades ago, the Rusnak Auto Group has built a reputation as one of the most trusted and customer-focused dealership networks in California. With multiple locations across the region, the group specializes in high-end vehicles, offering customers not just cars, but complete ownership experiences. Greg Austin’s long-standing association with the group reflects his alignment with its values—integrity, transparency, and personalized service.
Greg Austin’s Role as Business Manager
Customer-Centric Operations
As a Business Manager, Greg’s role extends far beyond overseeing financial transactions. He ensures that every client leaves the dealership confident in their purchase and informed about their vehicle’s features and maintenance needs. His ability to build trust has been a cornerstone of his success.
Financial Expertise
Greg is deeply involved in helping customers secure the best financing and lease terms for their vehicles. His expertise in managerial economics, coupled with his years of hands-on experience, allows him to craft solutions that work for both the customer and the dealership.
Mentorship and Team Leadership
Over decades in the industry, Greg has mentored many sales professionals and administrative staff, ensuring that the next generation of automotive leaders upholds the same standards of professionalism that have defined his career.
Education – Building the Foundation for Success
Greg Austin holds a Bachelor of Business Administration (B.B.A.) degree in Business/Managerial Economics from Western Washington University. This educational background provided him with critical analytical skills, a deep understanding of market dynamics, and a strong grounding in business principles. His academic training has been instrumental in managing dealership operations effectively and making data-driven decisions in a highly competitive market.
Industry Changes Witnessed by Greg Austin
The Digital Transformation
During Greg’s career, the automotive industry has experienced a significant digital shift. Online vehicle configurators, virtual showrooms, and digital financing tools have transformed the way customers shop for cars. Greg has embraced these changes, ensuring RUSNAK/Westlake remains ahead of the curve in adopting new technologies.
Evolving Customer Expectations
Today’s luxury car buyers expect personalized experiences, transparent pricing, and comprehensive after-sales support. Greg has adapted dealership practices to meet these demands, integrating customer feedback into daily operations and improving service delivery.
Why Greg Austin is a Respected Figure in the Automotive Field
Longevity and Stability
Few professionals can claim over three decades of continuous service in the same organization. Greg’s loyalty and consistency have earned him respect from both colleagues and clients.
Reputation for Integrity
In luxury automotive sales, trust is essential. Greg’s straightforward approach and commitment to honesty have been key drivers in building long-term customer relationships.
Local Community Involvement
As a Thousand Oaks resident and business leader, Greg supports local events and contributes to the community, further strengthening his bond with the area he serves.
Conclusion – The Legacy of Greg Austin
Greg Austin is more than just a Business Manager at RUSNAK/Westlake—he is a trusted advisor, a mentor, and a pillar of the Thousand Oaks business community. With over 33 years in the automotive sector, his expertise, integrity, and dedication have made him an invaluable part of both the Rusnak Auto Group and the local luxury automotive market.
From his early days as a Sales Brand Specialist to his long-standing leadership role, Greg’s career reflects a rare combination of industry knowledge, business acumen, and customer-focused service. His story is a powerful example of how passion, education, and dedication can build a lasting and impactful career.
